Refund policy

If, for any reason, you wish to return your purchase you may do so within 14 days from your order date and receive a full refund. 

A refund will only be guaranteed if the item is returned strictly within the time frame stated above, starting from the date on your delivery note. Any items received after this date will be sent back to the original delivery address.

Items must be returned in the same condition as received, this means 

-Item unworn and unwashed
-Item contains all swing tags
-Item is undamaged, no tears, rips or shredding.

If an item is returned and smells of smoke, body odour, perfume / aftershave, cooking / food or is stained with makeup we cannot issue a refund / exchange. Likewise if any item has been washed in any way or damaged, we will not process a refund / exchange.

Postage costs will not be refunded. It is the customers responsibility to return the item to us using a registered delivery or courier service. We will not accept any responsibility for items which are lost in the post.

We reserve the right to refuse to accept back for credit, any item that does not adhere to our policy. 

Any queries regarding returns please contact us by emailing nells-closet@hotmail.com.

Please Post Returns To:

Nell's Closet, 2 Northgate Street, Athlone, Co. Westmeath.